Buick GMC Pensacola Customer Testimonials
I felt Nick tried and got me what I asked for
Tyler Brush took care of my needs from the very start of looking for the right vehicle. I inquired about a vehicle online,and he contacted me about the vehicle and I drove down to the dealership. He took care of me from the very start, and even tried hard to get me in other vehicles. He never seemed frustrated, just happy to help us. I just wanted to say thank you so much for helping with the purchase of my new vehicle and taking care of the issues with the car, you made my car buying experience awesome, and ...
If you want the best car buying experience ever, you need to get over to Cadillac Buick GMC Pensacola. I absolutely hate going to dealerships and going through the car buying process and always feel like I'm wasting my time. We met up with Mr. Clint F. and he made this the most amazing car buying experience ever. Not only did he answer all of our questions, but he also gave us so many more tips/info that we didn't know or even think about. We were there for a total of 1.5 hours......this has never happened in ...
Can not express enough how professional, knowledgeable, and kind Tyler Brush was throughout my XT6 purchase! This was, by far, the best experience I’ve had in purchasing a vehicle. Thank you Tyler- and Thank you for making it an absolute easy process! 5 Star plus! I will forever work with Tyler future forward and Pensacola Cadillac !
That is how you earn someone's business! Tyler Brush is the man! He found the truck I wanted for the price I needed. BGCP knows how to treat their customers. They gave me top dollar for my trade, more than anyone else from Crestview to Pensacola. Tyler sent pictures, a video, highlighted any imperfections (there weren't many) and acted as a consumate professional from start to finish. And that's not it, the finance department didn't jerk me around at all. I said where I wanted to be with the numbers and they got me there. If ...
Had a great experience at this dealership buying a new XT5 this week. Our salesman Tim was a very knowledgeable and helpful salesman. No high pressure sales tactics here at all. All the other people I dealt with there were also very nice and helpful too. Got a great deal on a lease. Real white-glove treatment from start to finish. Tim even gassed up the car, got it registered and drove it to my house! Could not have asked for a better Cadillac-level experience from this place. Would def recommend! A+
Pleasant folks to deal with. Did not meet an unfriendly person or anyone without a 👋 to them
Marie was outstanding... She allowed us to take our time with our decision to buy our 1st EV. I was impressed that if she didn't have the answer she would immediately go and get the answer.
If you are buying a Cadillac go to Marie! She really knows these cars. Initially didn’t think they had a Platinum in stock and Marie was great about following up with me. I ended up getting exactly what I wanted and they gave me a solid amount for my Trade. Highly recommend!
Jim took good care of me love my new Lyriq
We love it Mr Pink was real helpful and we can’t say enough about him and the Cadillac dealership
Amazing staff and service, Mariah was helpful and my experience was smooth and without any worry. I recommend this dealership 10/10!
I have used the service center sense we moved here in 2019. Think about this when it was time to let go of my beautiful ATS Cadillac and upgrade to a larger vehicle and looking around . We met Mr. PINK. AND TOLD HIM OF OUR NEEDS . No pressure, great sales ethics. He waited until we were ready to buy and helped us in every way possible. The other staff members we equally knowledgeable and help with every step of the way.
Shelly took really good care of me through the process. She was prompt with updates, answers, genuine, relatable and not pushy. I will be calling her again for future purchase needs! The paperwork and warranty details were well explained and the gentleman knew the details of every page. I was in good hands and love my new car!
Chris was an outstanding salesperson right from the beginning. Let me tell you all something. My wife and I started the day saying to each other are we ready to go look at cars? We was, and we were excited about it. We made a list of what cars to look at, and where to stop at in the order we decided on. We put pictures of the actual cars along with prices, and left space for our notes. So we looked at the Chrysler 300, it was boring, no salesperson there, we had to look for one, left there to ...
Outstanding customer service & Mr. Pink was very energetic and helpful!
Very comfortable with my salesman, Jim Driskel. Very informative of the XT5.
Thank you to Riley at the Service Center at Cadillac Pensacola! We purchased our beautiful Caddy a few years ago and absolutely love our car and the service we continually receive from Cadillac Pensacola. We love this dealership and will be purchasing our next vehicle at Cadillac Pensacola. Thank you again Riley for taking such good care of us!
I had such a wonderful experience there. From the salesman to wrapping things up was remarkable
I had a great experience with the people at Cadillac Pensacola. They made it easy and stress free.
Courteous, knowledgeable,, professional professional
Mr Pink is awesome! Just ask for him, everyone knows who he is. Our 2nd purchase from him, probably not our last.
Well its been bout two months only had used low miles under 30 thousand and ALREADY Thermostat went out I will let you know how they handle that with only Having the car too much. To be continued
Had an appointment for an oil change for my Cadillac CTS Coupe. The service was great. Jessica was awesome. My car was taken on time and had it back in no time at all !! Highlrecommen
Great experience and Sherri Payne did an excellent job taking care of us though out the whole process. Loves our new 2024 CTS 5 V.
Great experience Jessica did a wonderful job
Very happy with service yesterday, especially Jessica and Stacy. Thank you!
Jessica is always nice and caring.
Awesome
Great place to buy your new car! 5 stars!
Jessica at the service center was great, thank you for making the oil change a breeze
Very good experience with Travis Stoler. He was very patience and pleasant. Enjoyed the time with him.
Overall I was satisfied with the service. Ms. Payne,the sales person, was extremely helpful and explained things we needed to know. However the Business Manager needs to improve his people skills.
I visited Cadillac Pensacola to get my 2014 serviced and I had it appraised and was looking at the New Cadillac’s and my salesman MR PINK, was Awesome to work with, he provided Excellent customer service; he was very professional and knowledgeable about the Cadillac Brand, he was not pushy and I pull the trigger on a New 2023 Cadillac CT5 Premium Luxury with a twin turbo V6. I absolutely love the car. I strongly recommend MR PINK, he delivers! - Grant & Marjorie Fairhope, Alabama
We recently bought a 2023 Cadillac XT4 and we’re very pleased with the salesman and the process. Mr. Pink was very attentive and addressed our needs. Completely satisfied with the purchase.
I've been on the hunt for a used Yukon, low mileage, best price for about 6 months now and no one even came close to the price they gave me at Buick, GMC, Cadillac in Pensacola, Fl. Mr Pink went above and beyond to make my experience great and we worked out a deal in less than 2 hours basically over text message! The car was delivered to my house the following day. Lexi was also amazing and so easy to work with! My experience was flawless. 10 out of 10 thanks to Mr. Pink and Lexi!
Today I bought a 2023 ct5 I love it… I strongly recommend Mr. Pink if your looking to buy a vehicle Michael
Very smooth transaction completely over phone and text. Great experience in Pensacola after a rough experience at a Miami dealer. I should have started in Pensacola to begin with.
It was nice no hard sell on options. Shellie was nice to deal with. Jennifer was nice to do business with. I would definitely recommend the Pensacola Cadillac and Shellie. And Jennifer. If was a pleasant transaction
Very professional folks selling a great product like Cadillac, fun was had by all. And I drove away in a pretty car afterwards. I’ll do business here again I’m sure.
Shane was awesome! I came today to sell my car and he made the process smooth, fast and was very kind and professional! Nothing but great experiences at this dealership.
From start to finish, the amount of professionalism I received from JaQi was unmatched. I’m usually wary when contacting dealerships, the moment I spoke with JaQi all wariness went away. I drove down from GA, and everything was ready to go. It’s good to know that there are some dealerships out there who honors their word and works diligently with people like me traveling out of state. Thank you JaQi & Lexi for a seamless transaction.
I had some issues with the CUE in my Cadillac ATS-V. I worked with Johnathon Sparks in the service department. He worked with GM to get my parts, he was available through text, phone and email. John was polite and easy to do business with and kept in touch with me throughout the entire process. The guys in drop off bay were also polite and friendly. The facilities were clean, but the waiting area is not as nice as some of the other Cadillac dealerships I have been to. I giggled when I saw the vending machines. My wait was ...
just purchased 2020 cadillac CT6 the experience was great! purchased thru FaceTime and email the paperwork. It was easy and very convenient due to health issues and distance of driving. Mr Pink our sales coordinator handled everything so well and made this effortless due to our circumstance. Between Mr Pink and Lexi they were both curtious, friendly very attentive and on top of things very quickly and orderly. Cant wait to get our car tomorrow and Thank you so much for all your help and assistance. Great experience so far!!
The sales person's at Cadillac Pensacola were great!! They understood my concerns and were able to put together a great deal on my purchase of a brand new Cadillac XT4!! Completely satisfied!!
We bought two cars today from Pensacola Cadillac and gmc. First time ever in the dealership. We have a great dealership back in ga but just no inventory there. Pensacola had just what we wanted. Jose “Pink” was our salesman and worked very hard to get us a great deal. He took time to explain both cars features and all the options. I highly recommend Mr Pink and Pensacola gmc Cadillac to everyone. Plus I got a great haircut from their in house barber!!!!!!
Just had a great experience at Pensacola Cadillac. Highly recommend Mr Pink and Mr Eric to help you find your dream car!
Thanks to Hugo. Good job.
They did my oil change fast and rotated my tires and I was good to go this place is awesome with customer care
I just purchased a new Cadillac XT5 premium luxury and was very pleased with my salesperson Roderic Stovall . I ordered this car and he was very patient and helpful in guiding me through the process. He also kept me abreast as they received information on its building. He was also great when delivery of my new car arrived. The whole team at Cadillac Pensacola where great. I couldn’t have asked for a better sales person.
Shelli was an excellent sales lady
Visited the dealership for recall service. My service representative Cliff was professional, courteous and caring as he always has been when I visited the dealership. Although I am not totally happy with my 2016 Cadillac SRX, I couldn't be more complimentary of the service department and in particular Cliff. The waiting area was welcoming with many amenities and I got a ride to work and got picked up when service was complete. Cliff is the Man!!! Kudos to him and his team!
I had a great buying experience thanks to Shana and the team at Cadillac Pensacola!
Jeremy and the rest of the staff always treats me like family!!
Enjoyed my car buying experience at GMC Cadillac Pensacola. Hugo was a fantastic dealer associate! He was friendly, courteous, and attentive to my concerns. Thanks, and praise to your dealership! Thanks also to the lady who assisted me in signing the final papers. She had a very pleasent, and bubbly personality.
My sales person Tim Mallery went above and beyond to sell us our car. I highly recommend him and this Dealership! Billy
Great people good cars
Dropped my Cadillac off for service. Always quick and friendly. They even washed and vacuumed my car!! I will be back
MR PINK is the man to see!!! This will be my 3rd vehicle, I purchased with him as the salesman. He will make sure your buying experience is the best one! MR PINK delivers !!! Come see my guy at BGC Pensacola -Jorgie Pensacola
Excellent experience!! We bought a car today!! The guy everyone needs to see is Pink !! He was phenomenal, very professional,not to mention he was ready for us and waited outside, wow!! Definitely will be back!! Thank you so much, very pleased. Top notch customers service!!
Rodney & Rodrick Stovall, outstanding customer service. Will tell all my retired members in the Holly By The Sea Area. Loved all the customer service from all the workers. The financial lady was very sharp and her knowledge was outstanding. We purchased a car from the Step One dealership in fort walton and the financial guy stole our cash deposit, over $4grand. The dealership kept contacting me about the transaction. We returned to upgrade to a larger XT5 and the manager Jr or whatever his name offered me $25K. After I showed him the Kelly blue book value for $35K, ...
My husband and I Willie Johnson had the most amazing experience with the twins at Pensacola Cadillac...Rod and Rod Stovall. They were professional, friendly, helpful and very knowledgeable. I would highly recommend them to assist with your next car buying experience...THEY WERE AMAZING!!
Very happy with the whole experience. Sales staff was in no way pushy and only wanted us to be happy with our choice. The staff who processed our purchase with financial and title work were pleasant and professional at the same time. I’ve been a GM owner for years and happy to see the same level of service from Cadillac.
Jonathan Hero was fantastic. He made sure we had the best experience possible, and really made us feel comfortable and happy with our purchase. He helped us shop our options, run numbers, and make sure we found the perfect car for our family . Thank you Jonathan!
The Cadillac team is amazing from the kind and professional receptionist the moment you walk in to the hard working amazing sales team. The customer service is amazing 10 out of 10.
My husband and I purchased a 2014 Cadillac Escalade from Cadillac of Pensacola and was very impressed with the quick and proficient way everything was handled. Everyone we met was so nice and helpful and the purchase process went very fast. I had originally called Rod-1 and was working with him on our purchase, and we wanted to pick up our vehicle on Thursday, which was his day off so he said he would come in for us. He was a pleasure to deal with, and we highly recommend this dealership, and Rod, our salesman.
Willie is the best sales person. Worked very hard to get a car for my sister. Could not ask for better service.
Really a good experience the sales people were outstanding! Drew Appleberg, My sales rep was one of the best salesman I've ever dealt with. Really went the extra mile for me I appreciate everything he did. I would definitely recommend doing business with this dealership and Drew Appelberg. If I were you I would ask for him Directly.
These folks are gonna do what it takes to sell you a vehicle. The guys in service are fantastic.
An overall great experience in all parts of my car buying experience! Everyone was wonderful and easy to work with!
Great service. Staff was excellent to work with. Thanks to our salesman Jonathan. He was a pleasure and very accommodating to our needs. I highly recommend them and would be happy to do business with them again.
was extremely good experince for a bad time to buy a car. kept us updated on when car would be ready to purchase as chip shortage delayed the making of are car. when car was delived they spent over 3 hours going over all the working of the car to very lowtech buyers of new car. even would come to are house to set up harage doir opener. was a very good experience as the sales people had been there for many years
Fast personal service and all the staff were extremely friendly and helpful! Overall a very good experience!
Comment already posted
Cliff was amazing... thanks a bunch
I wanted to thank Cliff and Jonathan for their excellent customer service!!! I have had my car services done by Cadillac since Saturn closed their doors. Never have I been overcharged nor have things been done that didn't need to be done. Cadillac provides excellent customer support and service and stands behind their work (rare)!!! I will definitely buy my next vehicle from them because I know that I will receive fair pricing and great maintenance, and be free from worrying about something going wrong! I should be able to get a new truck sometime in spring or early ...
Jonathon did a great job helping me get into my caddy , he and his partners all assisted us with our wants and needs , I will be referring these guys ! Very detailed on how the car works with all the safety features, thank you again Jonathon
Tim Mallery was great and was able to get us an amazing price for much lower than the sticker price!!! Must go and see Tim!!
Just bought our second car with Mike King and could not brag about him enough. We both DREAD buying cars and spending all day at the dealership. Mike goes above and beyond to make it a quick and enjoyable experience. We will be purchasing all our cars with him from now on!