I felt Nick tried and got me what I asked for

Tyler Brush took care of my needs from the very start of looking for the right vehicle. I inquired about a vehicle online,and he contacted me about the vehicle and I drove down to the dealership. He took care of me from the very start, and even tried hard to get me in other vehicles. He never seemed frustrated, just happy to help us. I just wanted to say thank you so much for helping with the purchase of my new vehicle and taking care of the issues with the car, you made my car buying experience awesome, and I thank you for your help and expertise, and your attention the issues that we had. You're amazing and we just wanted you to know that! Ask for Tyler if you want the best experience in purchasing a vehicle! You won't be disappointed!

If you want the best car buying experience ever, you need to get over to Cadillac Buick GMC Pensacola. I absolutely hate going to dealerships and going through the car buying process and always feel like I'm wasting my time. We met up with Mr. Clint F. and he made this the most amazing car buying experience ever. Not only did he answer all of our questions, but he also gave us so many more tips/info that we didn't know or even think about. We were there for a total of 1.5 hours......this has never happened in my life. New or used, yall need to go and look around. ASK FOR CLINT! He will set you up right. Mr. Sean P. In service was a huge help as well. We liked the car and all, but it was used. Sean came and grabbed the keys and brought it back into the shop to give it another look over before we signed the dotted line. I heard he has been the top technician there for years. He gave us the stamp of approval and we got the car. Caddy XT4!

Can not express enough how professional, knowledgeable, and kind Tyler Brush was throughout my XT6 purchase! This was, by far, the best experience I’ve had in purchasing a vehicle. Thank you Tyler- and Thank you for making it an absolute easy process! 5 Star plus! I will forever work with Tyler future forward and Pensacola Cadillac !

That is how you earn someone's business! Tyler Brush is the man! He found the truck I wanted for the price I needed. BGCP knows how to treat their customers. They gave me top dollar for my trade, more than anyone else from Crestview to Pensacola. Tyler sent pictures, a video, highlighted any imperfections (there weren't many) and acted as a consumate professional from start to finish. And that's not it, the finance department didn't jerk me around at all. I said where I wanted to be with the numbers and they got me there. If you are in the market for a new vehicle I highly recommend stopping by or checking out their website. See something you like? Ask for Tyler and you'll see what I'm talking about!

Had a great experience at this dealership buying a new XT5 this week. Our salesman Tim was a very knowledgeable and helpful salesman. No high pressure sales tactics here at all. All the other people I dealt with there were also very nice and helpful too. Got a great deal on a lease. Real white-glove treatment from start to finish. Tim even gassed up the car, got it registered and drove it to my house! Could not have asked for a better Cadillac-level experience from this place. Would def recommend! A+

Pleasant folks to deal with. Did not meet an unfriendly person or anyone without a 👋 to them

Marie was outstanding... She allowed us to take our time with our decision to buy our 1st EV. I was impressed that if she didn't have the answer she would immediately go and get the answer.

If you are buying a Cadillac go to Marie! She really knows these cars. Initially didn’t think they had a Platinum in stock and Marie was great about following up with me. I ended up getting exactly what I wanted and they gave me a solid amount for my Trade. Highly recommend!

Jim took good care of me love my new Lyriq

We love it Mr Pink was real helpful and we can’t say enough about him and the Cadillac dealership

Amazing staff and service, Mariah was helpful and my experience was smooth and without any worry. I recommend this dealership 10/10!

I have used the service center sense we moved here in 2019. Think about this when it was time to let go of my beautiful ATS Cadillac and upgrade to a larger vehicle and looking around . We met Mr. PINK. AND TOLD HIM OF OUR NEEDS . No pressure, great sales ethics. He waited until we were ready to buy and helped us in every way possible. The other staff members we equally knowledgeable and help with every step of the way.

Shelly took really good care of me through the process. She was prompt with updates, answers, genuine, relatable and not pushy. I will be calling her again for future purchase needs! The paperwork and warranty details were well explained and the gentleman knew the details of every page. I was in good hands and love my new car!

Chris was an outstanding salesperson right from the beginning. Let me tell you all something. My wife and I started the day saying to each other are we ready to go look at cars? We was, and we were excited about it. We made a list of what cars to look at, and where to stop at in the order we decided on. We put pictures of the actual cars along with prices, and left space for our notes. So we looked at the Chrysler 300, it was boring, no salesperson there, we had to look for one, left there to Hyundai and looked at the Genesis G80 and the Palisade Calligraphy, a salesperson met me but I was confused with the offers and they just looked cheap to us. So then we came to Cadillac and I got out and stood out in front of the Black Cadillac and within seconds Chris was there introducing himself to me. I asked him about the two red Cadillacs I had seen was on the lot on line last week, unfortunately they have been sold. So we looked at the Black one, he moved it up by our car so we could hop in and test drive it. I immediately fell in love with it. Chris was explaining every button in the car and every detail, features the car had. I was sold. Chris was very informative and very easy to talk to and listened to our questions we had. Chris was so pleasant and a little humorous too which made our initial tension disappear so we could enjoy the tour thoroughly. Additionally, Shelli really was helpful in the setups for our OnStar, SirrusXM Radio, and MyCadillac App. We can not believe how much technology this car has, thanks Shelli for all your great expertise and patience with teaching us all these new things. Christopher was so knowledgeable about the car, we just really knew so much by then, we were ready to buy it. So we went inside to do the financial and get it started. I have never had such a pleasant experience with this part of buying a car, Jack was also knowledgeable and calm, just a very nice guy I have ever met. Before we knew it, Chris was outside handing us the keys to the car, and the photos were being taken. We were so excited and proud to be the New Cadillac Owner’s in Pensacola. This is our retirement car and our dreams come true. I really don't think I would have bought the car hade it not been for Chris and his inviting attitude that just made me want to go for it. Thanks Chris, we really appreciate your support and patience with us.

Outstanding customer service & Mr. Pink was very energetic and helpful!

Very comfortable with my salesman, Jim Driskel. Very informative of the XT5.

Thank you to Riley at the Service Center at Cadillac Pensacola! We purchased our beautiful Caddy a few years ago and absolutely love our car and the service we continually receive from Cadillac Pensacola. We love this dealership and will be purchasing our next vehicle at Cadillac Pensacola. Thank you again Riley for taking such good care of us!

I had such a wonderful experience there. From the salesman to wrapping things up was remarkable

I had a great experience with the people at Cadillac Pensacola. They made it easy and stress free.

Courteous, knowledgeable,, professional professional

Mr Pink is awesome! Just ask for him, everyone knows who he is. Our 2nd purchase from him, probably not our last.

Well its been bout two months only had used low miles under 30 thousand and ALREADY Thermostat went out I will let you know how they handle that with only Having the car too much. To be continued

Had an appointment for an oil change for my Cadillac CTS Coupe. The service was great. Jessica was awesome. My car was taken on time and had it back in no time at all !! Highlrecommen

Great experience and Sherri Payne did an excellent job taking care of us though out the whole process. Loves our new 2024 CTS 5 V.